If you think a market resolved incorrectly, contact support within seven days of resolution with the market and your reasoning. We review the resolution against the market’s pre-stated source and rules.
What we can correct
Where a clear, verifiable error occurred — such as settlement against the wrong reported result — we correct the resolution and re-settle affected positions. Honest disagreement with a correctly-sourced outcome is not grounds for reversal.
See our Market Integrity policy at naugur.com/market-integrity for the full fairness, manipulation, and dispute framework.