Frequently asked questions

Is Naugur live? What does it cost? Where do I get help?

Is Naugur using real money?

Yes. Naugur settles trades in real USDC on the Polygon network. Your balance and winnings are real and can be withdrawn.

What does it cost to join?

Nothing. Creating an account is free; you only pay the small trading and withdrawal fees shown before you confirm each action.

What network and currency does Naugur use?

Naugur settles in USDC on the Polygon network.

Can I create my own market?

Yes — the Forecaster program lets approved users launch markets and earn a share of trading fees. Visit creator.naugur.com to apply.

I sent funds on the wrong network — what now?

Use recover.naugur.com to scan for and bridge wrong-chain deposits back to your balance.

How do I contact support?

Email us at support@naugur.com. Include your account email and any relevant market links so we can help faster.